cancell and refunding


	Polices on Cancellation and Refunding The penalty will be 10% of your total tour price per person supposed that the tour is cancelled between 29 days and 20 days before the tour starts. The penalty will be 15% of the total tour price per person supposed that the tour is cancelled between 19 days and 14 days before the tour starts. The penalty will be 20% of the total tour price per person supposed that the tour is cancelled between 13 days and 7 days before the tour starts. The penalty will be 25% of the total tour price per person supposed that the tour is cancelled between 7 days and 2 days before the tour starts. The penalty will be 30% of the total tour price per person supposed that the tour is cancelled within 2 days before the tour starts. The "total tour price" means the tour price finally quoted, which covers all service, such as accommodation, meals, land transfer, air flight, water surface transfer, raillines transfer, guide service, scenic charge and all other service charges related to the tailored trip. You can cancelled the booked tour which starts on our agreed date and postpone it to a later date when you have time or are convenient to make that tour; for this situation, you should inform us at least 30 days before the start date of the tour, or you will be subject to the penalty related. When the tour starts, any upgrading charge requested by our clients will be on thier own, such as accommodation and meals; all other unused service except the scenic charge will neither refundable and exchangeable. When the tour is going on, the cancellation on reserved accommodation, purchased air tickets, train tickets, bus tickets and Yangtze river ship tickets will be subject to their polices respectively. While the permits are under processing, the charge fees on permits related to Tibet travel are not refundable in any case of cancellation or postpone of the resrved tour; the charge on permit application is one portion of the tour cost and cannot be specified sperately. if you want it to be specified, the fee is RMB500.00 per prson. We generally advise our clients to stay overnight at Chengdu after their trip in Tibet or in Xi;an; If our clients insist going and taking the ship on the same of your exit from Xi'an or Lhasa, but for some reasons, like flight delay, they are delayed and miss the purchased Yangtze river cruising ship, the refunding of the ship tickets will be subject to the Ship company's Reservation and Cancellation policies based on certain ship Company and all other consequences matched to the ship's timetable, like hotel reservation, transfers, guide service and others caused by this miss of the ship. Because of the flight delay to next planned destination, the cancellation of hotel on that receiving city or town is subject to the policies of the hotel. Because of the delay of flight, the charged fee on land transfer is not refundable in tour peak season from Mid of April till End of October. In any circumstance, the cancellation of the purchased train ticket is 20% of its FACE value; after train departs, the purchased train tickets are not returnable and the charged fee is not refundable